September Newsletter

R U OK? DAY

Thursday 13th September is R U OK? Day. Staying connected with friends, family and colleagues is something we can all do. You don’t need to be an expert, just a good friend and a great listener. So, if you notice someone might be struggling, start a conversation with one simple question:

It’s a simple question, but can be hard to ask.

Don’t forget to look after yourself too. If you’re not in the right head space or don’t think you’re the right person to ask, think of someone else they can talk to.

For more information and tips on how to ask “R U OK?”, visit ruok.org.au.

Need expert help? Speak to your GP, nurse or our psychologist, Tina Hale.

 

Practice Accreditation

We are pleased to announce that our Huonville practice achieved AGPAL accreditation in July with flying colours!! Accreditation is independent recognition that our practice meets the requirements of the Royal Australian College of General Practitioners (RACGP) in industry benchmarks, patient safety and quality improvements.

Our Cygnet practice achieved accreditation in January this year.

If you completed a Satisfaction Questionnaire, thank you for your feedback. Areas of improvement that were identified include:

  • Being able to see your doctor of choice;
  • Access to appointments;
  • Being informed of wait times in the waiting room;
  • Continuity of care, and;
  • Availability of parking.

We will endeavour to address these issues over the coming months and will keep you informed of changes and improvements. We appreciate your feedback and if you have any further comments or suggestions, Feedback Boxes are located at reception. Alternatively, please use the survey links to provide feedback online.

Huonville: https://www.surveymonkey.com/r/R5SQ5GH

Cygnet: https://www.surveymonkey.com/r/TLQRHVG

We all enjoy coming to work at the Huon Valley Health Centre each day and take pride in the quality of care we provide. It’s great to have this recognised and acknowledged by our patients and AGPAL.

 

My Health Record

This year you will get a My Health Record. Unless you opt out.

My Health Record is an online summary of your key health information. My Health Record aims to bring together your health information such as medical conditions, medicines, allergies & test results in one place.

1 in 5 Australians already have one.

You choose

  • Who sees your information and
  • What information is shared

My Health Record has various safeguards in place to protect your information, such as encryption, firewalls & secure login.

What do you have to do?

Nothing – unless you choose to opt out.

Your My Health Record will be created for you by the end of 2018. Then a health summary needs to be uploaded – speak to your doctor or nurse about this.

The opt-out period has been extended to the 15th November 2018 (we cannot do it for you – you need to go online or call the 1800 number to do this. If you need help, your doctor or nurse can help you).

For more information or to opt out: www.MyHealthRecord.gov.au

 or call 1800 723 471

 

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